Job Description
Technical Service Engineer (1‑Year Contract)
Role focused on maintenance, repair, commissioning, and customer interaction for gas detection systems.
Responsibilities- Execute depot repairs and iNet SaaS exchanges for gas detection systems, ensuring strict compliance with product specifications.
- Conduct on‑site surveys, training, demonstrations, and commissioning of portable gas detection equipment—including sensor calibration, docking station installation, and other connected safety implementations.
- Collaborate with Sales, Customer Service, and CSRM departments to align on customer needs, elevate critical issues, and drive resolution.
- Implement and optimize customer onboarding, training, and support processes in line with global standards and regional requirements.
- Identify and act upon upsell and cross‑sell opportunities through in‑depth customer engagement and value‑based conversations.
- Represent Indust...