Job Description
Looking for an experienced and energetic professional interested in joining a fast-growing and diverse team aimed at provide better Smart Energy solutions to our customers. The individual should be self-driving, responsible, a quick learner and a problem solver. If you are this unique individual, we’d love to meet you.
In this role you will:
The role and responsibility of Technical Service personnel includes but not limited to the following:
- Inverter installation instruction and maintenance training;
- Answering consulting phone call, Reply the e-mails for customer support;
- Remote or on-site inverter troubleshooting. Inverter replacement, defect inverter troubleshooting and able to do site visit when needed.
- Collect clear after-sales support cases Data and report to leader.
- Other team work assigned from team leader.
- Having knowledge of String Inverter, Hybrid Inverter and Utility Based Project...