Job Description
Role: Service Desk Analyst
Required Technical Skill Set: IT Service Desk Operations
Desired Experience Range: 4 to 6 Yrs.
Location: Bangalore
Desired Competencies (Technical/Behavioral Competency)
Must-Have
- Atleast 3 years of experience handling Service Desk services.
- Fluency in English (Reading, Writing, Speaking)
- Understand and responds in Business Communications
- Good Managerial Skill
- Understanding and knowledge on IT Infrastructure.
- Work in any shift (24*7)
Good-to-Have
- ITIL Knowledge
- Understanding and knowledge on IT Infrastructure.
Role descriptions / Expectations from the Role