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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
- Provide expert technical support to customers, sales teams, and manufacturing partners, addressing inquiries about product capabilities and applications.
- Troubleshoot and resolve plastics processing and compounding issues at customer sites, delivering innovative, practical solutions.
- Manage customer complaints, conduct root-cause analysis, and deliver actionable feedback to the product development team.
- Represent the organization at polymer industry conferences, plastics trade shows, and technical seminars. Deliver engaging presentations, webinars, and contribute to industry publications.
- Maintain accurate reports, including call reports, project updates, and monthly activity summaries.
- Provide technical and functional guidance to colleagues, sharing best practices in color concentrates, polymers, and compounding technologies.
What We Offer
- A visible leadership role with direct impact on customers, prod...