💼 Full-Time Position

Technical Service Representative II - Small Engine Repair (Bilingual)

🏢
Husqvarna Group
📍 mississauga, peel region, Canada
📍
Location
mississauga, Canada
📅
Posted
June 05, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Last date to apply:

We are continuously accepting applications

What You Need to Know

The Bilingual Technical Service Representative II is responsible for providing Technical Information, Technical Repair Knowledge, and Technical Troubleshooting for all Husqvarna Group Products. The Primary responsibility is to provide technical product support to our Distributors, Dealers, National Accounts and Customers (End User Escalations).

  • Respond to Husqvarna technical questions from internal and external customers such as Distributors, Dealers, National Accounts and consumer escalations via telephone, email, chat, or customer generated incidents into CRM (Customer Relations Management System).
  • Trouble shoot, Diagnose and Evaluate individual case information in order to: 1. Provide Repair Support; 2. Determine if issue is Warrantable; 3. Provide Policy Adjustment; 4. Provide Good Will Warranty.
  • R...