Job Description
Overview
MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with deep technical experience, to advise customers and solve complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem — database server, drivers, cloud and infrastructure. This includes services such as Atlas (database as a service) and Cloud Manager (automation, backup and monitoring for MongoDB systems). Our engineers combine MongoDB expertise with initiative, teamwork and a great sense of humor to achieve exceptional results for our customers.
We are looking to speak to candidates who are based in Kuala Lumpur for our hybrid working model.
Responsibilities
Work with our largest customers, solving complex issues — addressing architecture, performance, recovery, security, and related topics. Be an expert resource on standard methodologies for running MongoDB at scale, regardless of the sca...