Job Description
Take charge as a Technical Supervisor in a well-established office, overseeing an IT support team. This role focuses on network performance and responding to user queries promptly.
In this full-time position, you will supervise a group of 3-4 technical support workers, manage the performance of computer systems, and consult manuals for troubleshooting. You will also organize user training sessions and maintain a log for issues and solutions, ensuring a streamlined support process.
Key Responsibilities:
• Lead and support a team of technical support analysts
• Monitor and report computer system performance
• Resolve user difficulties with professional guidance
• Document problems and solutions for future reference
• Set up and install necessary equipment and software
Requirements:
• Extensive knowledge of desktop applications and servers
• Experience with MS Active Directory and SharePoint
• Own vehicle required for regular travel
• Strong initiative ...
In this full-time position, you will supervise a group of 3-4 technical support workers, manage the performance of computer systems, and consult manuals for troubleshooting. You will also organize user training sessions and maintain a log for issues and solutions, ensuring a streamlined support process.
Key Responsibilities:
• Lead and support a team of technical support analysts
• Monitor and report computer system performance
• Resolve user difficulties with professional guidance
• Document problems and solutions for future reference
• Set up and install necessary equipment and software
Requirements:
• Extensive knowledge of desktop applications and servers
• Experience with MS Active Directory and SharePoint
• Own vehicle required for regular travel
• Strong initiative ...