Job Description
We’re Hiring – Technical Support Advisor 2nd Line IT on a **4 month Fixed Term Contract**
Salary – up to £40,000
Location – Shoreham-by-Sea
Fixed Term Contract until October
(Internal Job Level Reference : Senior Associate)
About Us:
Established in 2003, Focus Group is one of the UK's fastest-growing tech providers, empowering over 30,000 businesses nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry.
Job Purpose:
Working as a Technical Support Advisor 2nd Line IT, you'll provide a first-class service to Focus Group customers through handling of 2nd line service queries as part of our Managed Services team. You'll provide advanced technical support and issue resolution.
Key Responsibilities:
- Responsible for cases function...