Job Description
Job Title: Technical Support AnalystJob Description
The Technical Support Analyst serves as the primary on-site IT support resource for a professional consulting office of approximately 60 users in New York City. This role provides hands-on support in a fast-paced, client-facing environment, ensuring that end users, including senior leadership, receive reliable assistance with hardware, software, devices, and collaboration tools. The analyst aligns with established corporate IT standards, partners closely with global teams and a managed service provider, and plays a key role in onboarding, access management, and maintaining a secure, well-documented IT environment.
Responsibilities
+ Act as the primary on-site IT support resource for the New York City office, supporting approximately 60 users.
+ Provide hands-on desktop and workstation support for end users, including troubleshooting hardware, software, and peripheral issues.
+ Set up and configure Wind...
The Technical Support Analyst serves as the primary on-site IT support resource for a professional consulting office of approximately 60 users in New York City. This role provides hands-on support in a fast-paced, client-facing environment, ensuring that end users, including senior leadership, receive reliable assistance with hardware, software, devices, and collaboration tools. The analyst aligns with established corporate IT standards, partners closely with global teams and a managed service provider, and plays a key role in onboarding, access management, and maintaining a secure, well-documented IT environment.
Responsibilities
+ Act as the primary on-site IT support resource for the New York City office, supporting approximately 60 users.
+ Provide hands-on desktop and workstation support for end users, including troubleshooting hardware, software, and peripheral issues.
+ Set up and configure Wind...