Technical support associate

About Solar MD - LEADERS IN ENERGY STORAGE

Since 2014, Solar MD has been a global leader in energy storage solutions, providing affordable, reliable, and quality products to homes, businesses, and industries globally. With hundreds of thousands of units installed in over 50 countries, our innovative technology is building a brighter, greener future for everyone.

About the role

As a Technical Support Associate at Solar MDyou will support our mission by ensuring customers achieve the highest level of satisfaction with their Lithium‑Ion battery storage solutions. By providing technical expertise, troubleshooting, and timely resolutions, the associate helps maintain the reliability and reputation of Solar MD's innovative clean energy technologies, enabling customers to meet their energy goals effectively.

Core Responsibilities Diagnose and solve hardware, software, and system‑related problems efficiently. Communicate effectively with clients and installers through various...