Technical Support

About the position
Our headquarters in Egersund are seeking motivated and engaged colleagues to join the Technical Support team.
Key information
- Application deadline:
** **
- Employer:
**NAVTOR**
- Town/city:
**Egersund, EGERSUND**
- Title:
**Technical Support Specialist**
- Positions:
**1**
- Full-time/part-time:
**Full-time**
- Employment type:
**Permanent position**
- Percentage of full-time:
**100**
- Webcruiter ID:
** **
Duties and responsibilities 
- Respond to tickets raised by customers via ticket system and phone calls
-  Troubleshoot network, server and software issues
-  Following up with customers to ensure the problem is resolved
-  Setup products and services to activate and secure successful handovers from sales
-  Work closely with the Technical Support team in other locations worldwide
-  Take part in customer & technical support on weekend duty service on a rotational basis
- ...