💼 Full-Time Position

Technical Support Engineer (Data focus)

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Amaris Consulting
📍 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
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Location
Kuala Lumpur, Malaysia
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Posted
May 23, 2026
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Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job description



JOB SUMMARY


We are hiring a Technical Support Engineer (Data focus) to provide user-facing support to global end users. This role is critical in ensuring production system stability, incident resolution, and seamless user experience. It requires excellent English communication skills, strong technical fundamentals, and the ability to troubleshoot across APIs, databases, and distributed systems. You will act as a primary L2/L3 support contact, handling incidents, communicating with international users, and collaborating with engineering teams to maintain high system availability.


ABOUT THE JOB



  • Provide L2/L3 user-facing support for production applications used by global users.