Job Description
Responsibilities :
Handling technical support cases on-site or through phone, Whatsapp and email
Responsible for carrying out on-site installation and commissioning, troubleshooting, repair and maintenance.
Escalation and liaising with Vendors on reported technical-related cases.
Conduct training or demonstrations to clients or users.
Internal product repair and training
Qualification :
. Min Diploma in Electrical/Electronic Engineering or IT related.
. 2 years relevant experience
. Good presentation and written communication skills
. Customer service oriented, positive attitude
Handling technical support cases on-site or through phone, Whatsapp and email
Responsible for carrying out on-site installation and commissioning, troubleshooting, repair and maintenance.
Escalation and liaising with Vendors on reported technical-related cases.
Conduct training or demonstrations to clients or users.
Internal product repair and training
Qualification :
. Min Diploma in Electrical/Electronic Engineering or IT related.
. 2 years relevant experience
. Good presentation and written communication skills
. Customer service oriented, positive attitude