Job Description
Exp: 1-5 years
Location: Indore
Required Skills:
- Strong written and verbal communication skills
- Customer-focused mindset with a commitment to delivering high levels of customer satisfaction
- Basic understanding of Cloud, Business Intelligence (BI), Operating Systems, and Networking
- Ability to collaborate within a 24×7 globally distributed team
- Experience working with international customers (UK/UA regions preferred)
- Strong analytical and problem-solving skills
- Ability to handle customer interactions with empathy, professionalism, and clarity
Roles and Responsibilities:
- Provide technical support to customers, ensuring a positive experience and high levels of customer satisfaction
- Act as the first point of contact for customers, demonstrating strong customer care and ownership of issues
- Monitor systems, analyze issues, and perform administrat...