💼 Full-Time Position

Technical Support Engineer

🏢
FCS Careers
📍 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
📍
Location
Kuala Lumpur, Malaysia
📅
Posted
June 04, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job Description

About the Company

Ourclient is a global technology solutions provider supporting enterprise
customers across the financial services and transaction processing industries.

Responsibilities

We are looking for an
experienced Technical Support Engineer to provide technical support for
enterprise platforms across the Asia-Pacific region. This role involves
incident management, troubleshooting, system monitoring, and supporting
mission-critical applications in a fast-paced production environment.

  • Provide L2/L3
    application support and troubleshoot production issues across enterprise
    systems.
  • Investigate, track,
    and resolve incidents within agreed service levels (SLAs).
  • Analyse system logs,
    database records, and application behaviour to identify root causes and
    implement fixes.
  • Maintain accurate
    incident documentation,...