💼 Full-Time Position

Technical Support Engineer

🏢
GKP Solutions, Inc.
📍 national capital region, national capital region, Philippines
📍
Location
national capital region, Philippines
📅
Posted
May 29, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

TECHNICAL SUPPORT ENGINEER


ABOUT THIS FEATURED OPPORTUNITY

We are seeking Technical Support Engineers with a software engineering background to support developers by investigating, reproducing, and resolving technical issues reported through support cases. This role applies software engineering skills in a case-driven environment, focusing on debugging integration issues and guiding resolution.

THE OPPORTUNITY FOR YOU

  • Own developer-reported issues from intake through resolution or escalation
  • Investigate issues starting from external symptoms (e.g., failing API calls, unexpected behavior)
  • Reproduce issues using:
  • APIs
  • SDKs
  • test environments
  • Debug integration-level problems across:
  • APIs
  • SDKs
  • application behavior
  • Analyze logs, payloads, and system responses to isolate root causes
  • Communicate findings, workarounds, and res...