Job Description
Job Title: Technical Support Engineer
Working Model: Full-time / Hybrid (Northern Portugal)
Company Overview:
Fox ESS, established in 2019, is a leading global player in renewable energy solutions. With a world-class team of engineers and technicians, we specialize in power technology R&D, energy storage equipment manufacturing, IT data services, and new energy project development. Our mission is to deliver cutting-edge distributed energy solutions, energy storage systems, and smart energy management services for both residential and commercial applications.
We are now seeking a Technical Support Engineer to join our after-sales team in Northern Portugal. This role is key to ensuring our customers receive excellent technical support and service for our renewable energy solutions.
Key Responsibilities:
• Provide technical support to customers via phone, email, or on-site when necessary
• Diagnose and troubleshoot issues related ...