Job Description
The primary purpose of the Technical Support Engineer role is to ensure the effective deployment, maintenance, and support of our fleet management hardware and software solutions.
The role involves a combination of hands‑on hardware integration, technical troubleshooting, and customer interaction to deliver high‑quality service and ensure customer satisfaction.
This position plays a critical role in enhancing the functionality of our products by collaborating with internal teams and external partners, providing valuable insights for continuous improvement, and supporting our clients in optimizing their operations through the effective use of our solutions.
Role Details – Key Responsibilities And Accountabilities
Project Implementation Support (Hardware)
- Integrated and assembled GPS devices and other vehicle accessories according to customer requirements.
- Create configurations for devices based on specific needs.