💼 Full-Time Position

Technical Support Engineer with 1+ years of experience in SaaS, and API integration platforms.

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SDC Business Solutions
📍 Noida, Uttar Pradesh, India
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Location
Noida, India
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Posted
June 04, 2026
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Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job description:

Job Title: Technical Support Engineer with 1+ years of experience in SaaS and API integration platforms

Job Overview

SDC Business Solutions is looking for a motivated and detail-oriented Tech Support Executive for API Automation. The candidate will be responsible for assisting clients with API integrations, troubleshooting technical issues, and ensuring smooth automation workflows.

Key Responsibilities

  • Provide technical support for API-based applications and automation systems
  • Integrated WhatsApp Business API (WABA) with webhook-based message handling, delivery tracking, and automated agent-routing logic for enterprise clients.
  • Monitor and troubleshoot API integration issues
  • Assist clients in configuring and using APIs effectively
  • Test APIs using tools like Postman
  • Coordinate with the development team for issue resolution
  • Maintain reports and technical documentation<...