Job Description
Hiring – Technical Support Executive | B2B Support | International Inbound Voice Process
Location: Hyderabad
Experience: 6 Months to 4 Years
Shift: Night Shifts
Process: International Technical Inbound Voice Support
We are looking for dynamic and customer-focused professionals to join our growing team.
Job Responsibilities:
• Handle inbound calls from international business clients
• Provide technical support and troubleshooting assistance
• Resolve customer queries and technical issues efficiently
• Create, update, and manage support tickets
• Ensure adherence to SLAs and maintain high customer satisfaction
• Coordinate with internal teams for issue resolution and escalations
Required Skills:
• Excellent verbal and written communication skills in English
• Experience in International Voice Process preferred
• Strong ...