Job Description
Our client is looking for a technical support specialist for their law firm. This is a permanent, hybrid position located in Hackensack, NJ. Candidate should have previous experience working for a law firm.
Responsibilities:
- Provide support to deal with and respond to end user technical problems and follow through to resolution.
- Responsible for hardware support, software support, assisting with deployment/imaging and user configurations, onboarding/offboarding users, equipment moves and installations, mobile device support, as well as setting up audio/video meetings in conference rooms.
- Participate in internal projects as assigned.
Position Requirements:
- Excellent oral and written communication, organizational, time management and interpersonal skills a must.
- Must be able to work as part of a team, as well as independently.