Job Description
Technical Support - Level 1
Valley Stream, NY
Full Time
Information Technology
Mid Level
Future Tech Enterprise, Inc. is looking to hire aLevel 1 Technicianto provide deskside IT support to our customer.
This is a full-time, on-site position, in Valley Stream, NY - Long Island. Work hours are from 8:30a -4:00p, M-F. Our benefits include: Medical, Dental and Vision Insurance, 401k with company match and PTO.
What You’ll Do:
+ Address support tickets in the ticketing system
+ Provide technical support to school staff and students
+ Support and troubleshoot Windows desktops and laptops
+ Troubleshoot, optimize, and reimage Chromebooks
+ Install and troubleshoot printers, scanners, and projectors
+ Work collaboratively with other technicians and IT staff to maintain documentation
+ Prioritize daily activities based on ticket urgency and administra...
Valley Stream, NY
Full Time
Information Technology
Mid Level
Future Tech Enterprise, Inc. is looking to hire aLevel 1 Technicianto provide deskside IT support to our customer.
This is a full-time, on-site position, in Valley Stream, NY - Long Island. Work hours are from 8:30a -4:00p, M-F. Our benefits include: Medical, Dental and Vision Insurance, 401k with company match and PTO.
What You’ll Do:
+ Address support tickets in the ticketing system
+ Provide technical support to school staff and students
+ Support and troubleshoot Windows desktops and laptops
+ Troubleshoot, optimize, and reimage Chromebooks
+ Install and troubleshoot printers, scanners, and projectors
+ Work collaboratively with other technicians and IT staff to maintain documentation
+ Prioritize daily activities based on ticket urgency and administra...