Job Description
ADI now have the opportunity for a Technical Support Specialist to join our Technical Support team based from our ADI Office in Dandenong South, Melbourne, working Monday to Friday within a hybrid model (3 days in the office and 2 days at home).
This role provides technical support to professional integrators across Control4, networking, infrastructure, ADI exclusive brands, and selected third-party solutions. The role requires strong technical knowledge, sound troubleshooting skills, and the ability to guide installation, configuration, service, and return-related enquiries across a broad product portfolio.
This position is suited to a candidate with experience in Control4, networking, technical support, or residential AV installation, supported by relevant training or certifications.
JOB DUTIES:
Provide technical support for the installation, configuration, troubleshooting, and return processing of Control4, networking, infrastructure, ADI exclu...