Job Description
Role Summary:
Note: CPQ is good to have. Not Mandatory.
We are seeking a Functional Application Support Analyst to support business-critical applications covering CPQ (Configure, Price, Quote), Order Management, and Sales systems . The role will focus on L1/L2 functional support , issue resolution, user assistance, and collaboration with IT and business stakeholders. The candidate must be comfortable working in rotational shifts to support global users.
Key Responsibilities
Application Support
- Provide functional L2 support for CPQ, Order Management, and Sales applications
- Act as the first point of contact for business users, sales teams, and operations
- Diagnose and resolve functional issues , data-rel...