💼 Full-Time Position

Technical Support Specialist

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Resideo
📍 Oldham, England, United Kingdom
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Location
Oldham, United Kingdom
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Posted
May 29, 2026
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Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

ADI now have the opportunity for a Technical Support Specialist to join our global Technical Support team. The role is based in the UK on a remote/home-based contract working 8:30am – 5:00pm Wednesday – Sunday.

As a Technical Support Specialist you will work directly with end customers of our authorised Partners/Integrators to troubleshoot and resolve any type of connected smart home system enquiries.

This role will suit an individual who has solid experience of custom installations and hold a certification in a control platform such as Control 4, Creston or Savant. 

JOB DUTIES:

  • You will serve as the front line for our Partner's customers to deescalate and solve technical issues the customer will call in for.
  • Have a strong background in using OVRC remote management.
  • Have an advanced understanding installations to be able to walk customers through how to resolve issues. This includes areas such as:ISP modemsNetwork topologyVideo Distri...