Job Description
Customer Service Representative – Technical Support
Davao City | Onsite
About Caldwell Communication
Caldwell Communication is actively hiring Customer Service Representatives in Davao City. We offer a competitive salary, performance-based incentives, paid training from Day 1, career growth opportunities, and a supportive people-first work environment. Our conveniently located office provides a stable and professional setting, giving you the opportunity to build a long-term career in the BPO industry.
Job Description
We are seeking Technical Support Representatives to assist customers with technical issues, provide troubleshooting assistance, and deliver clear solutions to ensure a smooth customer experience.
Responsibilities
- Respond to customer inquiries via phone, chat, or email
- Troubleshoot internet, software, or account-related technical concerns
- Guide customers through step-by-step solu...