Job Description
Role Title
Technical Trainer / Business Support (Data Platforms)
Employment Type
Permanent
We’re looking for a Trainer / Business Support professional who is passionate about helping users succeed with data platforms. In this customer-facing managed services role, you will enable users through engaging training sessions, high-quality guides, and responsive day-to-day support. Acting as the “front door” for platform knowledge, you will drive adoption of Azure, Databricks, and SQL Server by delivering clear, practical enablement and maintaining an accessible, user-friendly knowledge base.
You will work closely with engineering and operations teams to turn recurring issues into reusable guidance, improve user self-service capabilities, and ensure a consistently high-quality customer experience. This role is ideal for someone who enjoys combining communication, technical understanding, and problem-solving in a fast-paced support env...