Job Description
Role Overview
- Design, deliver, and evaluate technical and operational training programs for automotive service centers.
- Develop the technical skills, safety awareness, customer service capabilities, and operational excellence of technicians, supervisors, and service advisors.
- Support onboarding, certification, upskilling, and continuous improvement initiatives.
Key Responsibilities
- Deliver technical training on:
- Tire services
- Wheel alignment and balancing
- Brake maintenance and repair
- Battery testing and replacement
- Oil and fluid services
- Suspension and steering systems
- Vehicle inspections
- Basic diagnostics and preventive maintenance
- Conduct induction, onboarding, refresher, and skill enhancement programs.
- Develop and update training materials, SOPs, manuals, presentations, and assessment tools.
- Create ...