Job Description
Description
:· Communicate with Project Management Teams as well as clients in order to effectively execute tasks throughout the life cycle of a case.
· Troubleshoot any tech-related issues; both internally and externally.
· Be available to answer client questions about web hosting software and perform various administrative functions of the application(s) to meet clients’ needs.
· Handle multiple projects and jobs to ensure deadlines are met.
· Ensure smooth transition of work between day and evening shifts.
· Develop and utilize strong analytical skills to research potential solutions and determine appropriate course of action.
· Ensure jobs are completed according to client, and industry standards, and that job specifications and deadlines are adhered to.
· Perform other tech-based special projects or duties when required.
· Work with Relativity and LAW to execute document productions, including bates stamping,...