💼 Full-Time Position

Technician (f/m/d)

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DIGITAL REALTY
📍 Frankfurt, Hesse, Germany
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Location
Frankfurt, Germany
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Posted
June 20, 2026
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Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

The Technician (f/m/d) is responsible to handle the customer requests for remote hands services (Hands & Eyes) and installation/de-installation of cross connect. Prime focus is to enable our customers to run their infrastructure without interruptions. Also deals with a variety of internal requests to keep the DC clean, tidy & safe.

Location: Frankfurt

 Your Role

  • Works in a shift pattern, provides technical customer support through technical interventions requested by the client 24x7
  • Receives and handles client requests received from the service planning department and the ECSC department
  • Sets up and deinstalls Cross Connects through cabling, installation, documentation and testing
  • Remote Hands (Hands & Eyes) support which includes: Customer equipment migration through labeling, installations, documentation and testingEmergency maintenance of customer infrastructure (reboot, reset, handle connectivity issues)Special maintenance...