Job Description
Description
Objective
The position is responsible for diagnosing and performing service and/or repair jobs on paving related equipment (pavers, rollers, milling machines, and etc). The work will be performed in the field and shop depending upon business needs.
Responsibilities
- Troubleshoot, repair, and service paving related equipment (pavers, rollers, milling machines, and etc.) using proper tools and procedures
- Ensure all documentation is completed accurately and efficiently; work orders, service reports, allocation of time, and tracking parts
- Completes all required reporting for service time in an accurate and efficiently; this includes writing service reports, properly allocating time to each job, and tracking parts charged and parts returned
- Maintain customer satisfaction by ensuring customer needs and deadlines are met which requires working overtime (weekends and/or evenings) based on business needs
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