Job Description
City of Wolverhampton Council
Technician – Recovery
Hours: 37
Contract type: Full time / job share permanent
Work style: Flexible to meet the needs of the service
Location: City of Wolverhampton Council, Wolverhampton
We are looking to recruit a motivated and detail‑oriented individual to join our busy Revenues and Benefits Collections Team. As a Technician – Recovery, you will play a key role in supporting the Council to maximise income collection across a range of debt types, ensuring that the right amount is collected from the right person at the right time. You will work in a fast‑paced environment, dealing with customers and managing collection processes in line with legislation and the Council’s Collection and Debt Strategy.
Key Responsibilities
- Maintain accurate and up‑to‑date records of action taken across a range of debts
- Provide advice and guidance to customers ...