Job Description
Job Description
- Research, investigate and determine potential root cause of technical issues, using existing web portals, tools, dashboards to identify and engage correct teams to expedite resolution for deployed restaurant technology solutions.
- Follow-up and ensure effective communication, resolution, and closure of requests. Drive engagement with vendors, onsite contacts, and all other stakeholders to expedite and restore services.
- Complete proactive monitoring processes to ensure ongoing health and stability of restaurant technology solutions – using web portals, tools, dashboards, and existing vendor/escalation point support teams.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, e...
- Research, investigate and determine potential root cause of technical issues, using existing web portals, tools, dashboards to identify and engage correct teams to expedite resolution for deployed restaurant technology solutions.
- Follow-up and ensure effective communication, resolution, and closure of requests. Drive engagement with vendors, onsite contacts, and all other stakeholders to expedite and restore services.
- Complete proactive monitoring processes to ensure ongoing health and stability of restaurant technology solutions – using web portals, tools, dashboards, and existing vendor/escalation point support teams.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, e...