Job Description
Job Summary
The Technology Experience Manager leads the execution and day‑to‑day management of technology operations at the property level, ensuring all systems support guest experiences, operational efficiency, and business objectives. This role translates corporate IT strategies and initiatives into practical implementations while managing critical infrastructure, cybersecurity, and guest-facing technologies. The Technology Experience Manager demonstrates drive in delivering technology projects on time and within budget, maintains a guest‑centric approach to all technology solutions, and proactively identifies opportunities to improve systems and processes. Working closely with property leadership and corporate IT teams, this manager ensures technology systems are reliable, secure, and enable exceptional service delivery while supporting the property's operational and financial goals.