Job Description
About the job Technology Support Engineer
- Microsoft Windows OS course and exams
- Base certification N+, A+
- System Center Configuration Manager (SCCM) course and exam beneficial
- Microsoft applications O365 suite
- Fundamental course in AI - BOT solutions beneficial
- PowerShell course completion beneficial
- Fundamental call logging system course: Remedy (BMC)
- Deepfreeze Fundamentals beneficial
- Device course and certified: Dell
- Cloud course and certified, Microsoft Azure Fundamentals beneficial
- Troubleshooting course, preferably Kepner-Tregoe beneficial
Skills, Requirements Abilities, Knowledge :
- Provide Constant Outstanding Customer Service
- Makes clients and their needs a primary focus of one's actions and attention, while developing / maintaining productive client relationships.
- Actively seeks to understand client circumstances, prob...