Job Description
Propel operational success with your expertise in technology support and a commitment to continuous improvement.
As a Technology Support III team member in Corporate Technology, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.
**Job responsibilities**
+ Provides end-to-end SLAs, reliability, and uptime for applications and infrastructure.
+ Proactively monitor, troubleshoot, and resolve incidents using Grafana, AWS CloudWatch, Splunk, Dynatrace, APICA.
+ Maintain and enhance automated Control-M workflows; manage real-time data streaming via Kafka.
+ Maintain CI/CD pipelines with Jenkins; practice rigorous source control using GitHub and Bitbucket.
+ Develop, ...
As a Technology Support III team member in Corporate Technology, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.
**Job responsibilities**
+ Provides end-to-end SLAs, reliability, and uptime for applications and infrastructure.
+ Proactively monitor, troubleshoot, and resolve incidents using Grafana, AWS CloudWatch, Splunk, Dynatrace, APICA.
+ Maintain and enhance automated Control-M workflows; manage real-time data streaming via Kafka.
+ Maintain CI/CD pipelines with Jenkins; practice rigorous source control using GitHub and Bitbucket.
+ Develop, ...