Job Description
About the Role
We are hiring Customer Service Representatives (Telco Account) in Davao City. This role offers competitive compensation, performance-based incentives, paid training from Day 1, and strong career growth opportunities within the BPO industry. You’ll be part of a professional, people-first environment designed for long-term development and stability.
Job Overview
As a Telco Customer Service Representative, you will handle customer inquiries, account concerns, billing issues, and service requests while ensuring accurate information delivery and high-quality customer service.
Key Responsibilities
Respond to customer inquiries via phone, chat, or email
Assist with billing, account management, and service-related concerns
Provide accurate information and solutions to customer issues
Document all customer interactions properly
Escalate complex concerns to supervisors or higher ...
We are hiring Customer Service Representatives (Telco Account) in Davao City. This role offers competitive compensation, performance-based incentives, paid training from Day 1, and strong career growth opportunities within the BPO industry. You’ll be part of a professional, people-first environment designed for long-term development and stability.
Job Overview
As a Telco Customer Service Representative, you will handle customer inquiries, account concerns, billing issues, and service requests while ensuring accurate information delivery and high-quality customer service.
Key Responsibilities
Respond to customer inquiries via phone, chat, or email
Assist with billing, account management, and service-related concerns
Provide accurate information and solutions to customer issues
Document all customer interactions properly
Escalate complex concerns to supervisors or higher ...