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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Responsibilities
- Conduct outbound calls to collect payments and negotiate repayments from clients.
- Maintain accurate records of customer interactions and transactions.
- Assist in resolving customer inquiries regarding account status and payment plans.
- Follow company policies and regulations during collection activities.
- Provide exceptional customer service to ensure client satisfaction.
Requirements
- Educational Qualifications: Diploma in a relevant field
- Experience Level: Fresh graduate or student
- Skills and Competencies: Strong communication skills
- Qualities and Traits: Empathetic, patient, and detail-oriented
- Responsibilities and Duties: Ability to negotiate and communicate effectively
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