Job Description
We are seeking dynamically skilled Tele Sales Representative with excellent communication abilities. Candidates should possess a neutral or American accent with strong grammar and pronunciation. The ideal candidate has 1–3 years of customer service experience and is comfortable handling both inbound sales and customer support in a fast-paced, rotating shift environment.
Key Responsibilities
- Outbound Calls: Place outbound calls to suppliers to confirm equipment pricing and availability.
- Inbound Sales: Handle inbound customer sales inquiries, assisting clients with product selection, pricing, and availability.
- Customer Contact: Reach out to customers if equipment is unavailable, offering alternatives and upselling where applicable.
- Data Updates: Maintain and update supplier accounts and pricing in the Keystone software system.
- Collaboration: Communi...