Job Description
Job Description
One of Insight Global's retail clients is seeking a Telecom Analyst who will support a large-scale enterprise network transformation program, focus on telecom circuit migration, manage network services transition, carrier disconnects, inventory clean-up, ServiceNow/CMDB data integrity, invoice validation, and vendor coordination.
Key Responsibilities
Telecom Order Management
•Manage the end-to-end lifecycle of telecom orders across store locations, including new circuit orders, migrations, disconnects, and service changes.
•Track all carrier orders through completion, including order submission, FOC dates, installation milestones, testing, escalation, and closure.
•Coordinate with Granite, incumbent providers, local exchange carriers, broadband providers, managed network partners, and internal project teams.
•Identify and resolve order fallout, rejected orders, incorrect circuit details, missed milestones, and carrier provisioning issues.
...
One of Insight Global's retail clients is seeking a Telecom Analyst who will support a large-scale enterprise network transformation program, focus on telecom circuit migration, manage network services transition, carrier disconnects, inventory clean-up, ServiceNow/CMDB data integrity, invoice validation, and vendor coordination.
Key Responsibilities
Telecom Order Management
•Manage the end-to-end lifecycle of telecom orders across store locations, including new circuit orders, migrations, disconnects, and service changes.
•Track all carrier orders through completion, including order submission, FOC dates, installation milestones, testing, escalation, and closure.
•Coordinate with Granite, incumbent providers, local exchange carriers, broadband providers, managed network partners, and internal project teams.
•Identify and resolve order fallout, rejected orders, incorrect circuit details, missed milestones, and carrier provisioning issues.
...