💼 Full-Time Position

TeleCS Executive - SME Credit, Monee (6-month-contract)(3rd Party Contract)

🏢
Shopee
📍 kuala lumpur, kuala lumpur, Malaysia
📍
Location
kuala lumpur, Malaysia
📅
Posted
June 20, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job Description

  • Engage customers via phone calls, emails, and WhatsApp to promote SME Credit products such as SLoan for Seller and Quick Funds.
  • Deliver engaging, needs‑based conversations that match customer profiles with suitable products, driving cross‑sell and upsell opportunities.
  • Follow up on assigned leads and update customer interactions in the CRM system accurately.
  • Keep up to date with product information, promotions and basic compliance guidelines.

Requirements

  • Previous experience in SME loans, telesales, or credit sales roles is an advantage.
  • Excellent written and verbal communication in English and Malay; fluency in Mandarin is a plus.
  • Target‑driven and motivated to achieve sales goals.
  • Able to work independently and as part of a team.
  • Open to attending basic product or compliance training if required.

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