Job Description
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Key Responsibilities
Customer Outreach & Engagement
- Contact customers or potential customers through outbound calls
- Promote financial products and services based on customer needs
- Explain product information clearly and professionally
- Handle customer enquiries and objections effectively
Sales & Follow-Up
- Follow up with interested customers and guide them through the next steps
- Maintain good call quality and customer service standards
- Achieve daily, weekly, and monthly calling or sales targets
- Ensure customers are properly briefed before proceeding with applications
Data & Reporting
- Update customer records, call outcomes, and sales progress accurately
- Ensure proper documentation and follow-up actions are completed
- Work closely with the team to support campaign and business targets ...