Job Description
Transform training delivery as a Training Manager at Teleperformance in Toronto. Oversee onboarding and development of trainers with a focus on Google products in a flexible, hybrid model.
As Training Manager, you will guide a robust team to deliver exceptional training experiences at Teleperformance's Toronto location. Your expertise in training methodologies and Google products will be essential as you design instructional materials and oversee compliance standards. This position is ideal for those who thrive in a fast-paced environment and possess strong project management skills.
Key Responsibilities:
• Design training programs covering product knowledge and policy updates
• Establish frameworks to evaluate trainer performance
• Deploy Learning Management Software for self-directed learning
• Collaborate with departments to diagnose training gaps
• Maintain communication channels with stakeholders for alignment
Requirements:
• 5-7 years of training and de...
As Training Manager, you will guide a robust team to deliver exceptional training experiences at Teleperformance's Toronto location. Your expertise in training methodologies and Google products will be essential as you design instructional materials and oversee compliance standards. This position is ideal for those who thrive in a fast-paced environment and possess strong project management skills.
Key Responsibilities:
• Design training programs covering product knowledge and policy updates
• Establish frameworks to evaluate trainer performance
• Deploy Learning Management Software for self-directed learning
• Collaborate with departments to diagnose training gaps
• Maintain communication channels with stakeholders for alignment
Requirements:
• 5-7 years of training and de...