💼 Full-Time Position

Telephone Operator (Punta Mita)

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Link-Worldwide
📍 mexico, mexico, Mexico
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Location
mexico, Mexico
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Posted
June 03, 2026
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Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job Details

Job Number

Job Category Rooms & Guest Services Operations

Location W Punta de Mita, Km 8.5 Carretera Punta de Mita, Punta de Mita, Nayarit, Mexico VIEW ON MAP

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

Responsibilities

Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to acces...