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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Job Description
Government Mandated Benefits
- Handle inbound/outbound calls to qualify and convert digital leads into appointments or sales
- Follow up on leads from social media, ads, website inquiries, and CRM assignments
- Conduct needs analysis, present solutions, and close deals through phone-based selling
- Execute lead nurturing via call sequences, scripts, and follow-up schedules (call/SMS/email)
- Update CRM with accurate call notes, lead status, next steps, and pipeline progress
- Manage customer database records, ensuring data completeness and lead history tracking
- Coordinate with Digital Marketing & SNS teams to improve lead quality and conversion outcomes
- Track telesales KPIs (call volume, contact rate, conversion rate, show‑up rate, sales, revenue)
- Handle objections professionally and maintain strong customer experience and brand tone
- Support retention and upsell...