Job Description
Telesales Consultant
My client, a leading provider of integrated business solutions in Southern Africa, is looking for Telesales Consultants for their offices in Paarl. This is an office-based position.
Duties & Responsibilities
- Support the External Sales Representatives
- Maintain an agreed level of pro-active telephone contact with both existing and prospective customers
- Effectively deal with telephone enquiries requesting quotations for products
- Compile information on the desired products including prices from external suppliers
- Ensure all quotations are followed up when necessary
- Meet and exceed the agreed specific performance objectives
- Ensure all orders received are entered onto the system accurately
- Keep the external sales team informed of any developments relevant to their accounts
- Ensure that all customer complaints, issues, and queries reach a successful and appropriate conc...