Job Description
Our client EFU Life Assurance Ltd. is looking for a Telesales Floor Manager – Outbound Sales & Contact Center in Lahore.
EFU Life Assurance Ltd. is seeking a dedicated Floor Manager to lead a large and dynamic outbound sales team within our busy contact center. In this pivotal role, you will manage a team of 100 individuals, providing effective leadership and supervision to drive telesales performance and optimize operational success. Your focus will be on motivating team members, delivering coaching sessions, and guiding continuous process improvements to boost productivity and enhance customer satisfaction. As a key link between senior management and frontline sales agents, you will ensure that sales strategies align with organizational goals and that critical performance indicators are met consistently.
The ideal candidate brings at least three years of relevant experience in telesales and contact center operations along with strong skills in team leadership, c...