Job Description
About the opportunity
We are the internal recruitment partner for our client, an independent, family-owned company with an established presence across the UK.
We are presenting an exciting opportunity for a highly driven and customer focused Telesales Manager to lead and inspire the telesales teams, this role will be based in our Head Office at Peterborough, with some travel to other depots.
The successful Telesales Manager will instil a high-performing sales culture, driving the team to identify and capitalise on upselling and cross-selling opportunities while diligently achieving set KPIs and targets.
You will encompass comprehensive management tasks, including call allocation, leave authorisation, monitoring absences, and coordinating staff rotas. You will also set and monitor your teams KPI’s, ensuring hands‑on participation in daily sales activities.
Problem‑solving will be a key part of your role—quickly troubleshoot...