Job Description
Duration: 15th June - 14th Sept 2026
Location: Eunos
Salary: $2000
Working Hours: 5 days office hours
- You will attend to phone enquiries from our customers, effectively maintaining our Contact
- Centre’s high level of accessibility and supporting the preparation and delivery of service requests for customers and distribution partners.
- Attend to enquiries and requests from phone calls in a professional and prompt manner.
- Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.
- Ensure effective and timely follow-up as promised to customers.
- Alert management of issues and concerns that require escalation for complete resolution.
- Work closely with stakeholders on the service request requirements.
- Deliver service requests within stipulated service standards.
- Work collaboratively as a team to clear all queues ...