Job Description
Who are we?
Founded in 1982, APM, Ariane Prette Monaco, is a contemporary fashion jewelry brand that associates itself with the chicness of Monaco and South of France lifestyle.
About the Role:
- 5 months contract (Oct 2025 to Feb 2026)
- Office and home based
- 5-day work per week (Monday to Friday)
- Fluent Arabic and English Speaker is a MUST
Responsibilities
- Manage customer calls and request relevant information
- Handle customers' emails and live chat enquiries regarding pre-sales and after sales service enquiries
- Liaise with Logistics, After Sales Service and global boutiques on daily basis
- Follow up the offline store enquiries and complaints
- Other ad-hoc projects assigned by the manager
Qualifications
- Minimum 3 years relevant experiences in customer service/ luxury retail field
- Proficient with MS Office
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